We're here to help

Let's start a conversation.

Have a question about Omnnie, your order, your store or your account? Our team is ready to help you.

Get in touch

Whether you are a customer looking for help or a seller managing your business, contact our support team whenever you need us.

Email Support support@Omnnie.com
Phone Support +234 800 000 0000
Support Hours Monday - Saturday
8:00 AM - 6:00 PM
Location Nigeria

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Need Help?

Choose the right support.

Get faster assistance by contacting the team that handles your specific request.

Customer Support

Need help finding a store, placing an order, making a payment or tracking your delivery?

Contact Customer Support

Seller Support

Get help with your seller account, products, orders, store settings or seller dashboard.

Contact Seller Support

Safety & Reports

Report suspicious activity, incorrect listings, inappropriate content or other platform issues.

Report a Problem
FAQ

Frequently asked questions.

Here are some common questions from our customers and sellers.

Omnnie uses your location to help you discover local stores and businesses around you. You can browse products, add items to your cart and place orders.

Yes. Businesses can register as sellers, create their store profile, add products and manage customer orders through the seller dashboard.

After placing an order, you can view its status from the Orders section and use the order tracking page when tracking is available.

Make sure location access is enabled on your device. You can also search by store name, product or category to find available businesses.

Click "Become a Seller" from the navigation menu and complete the seller registration process. Once approved, you can access your seller dashboard.

We're always happy to help.

Discover nearby businesses or start building your own local store with Nearby Store.

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